E-commerce AI

AI for e-commerce. Recommendations, search, pricing.

AI consulting for online retailers, marketplaces, and D2C brands. The practice that shipped Lenskart (35% engagement lift), 99Acres, PropTiger, and Quiki. Recommendation systems, search, dynamic pricing, customer service automation.

Use cases

Recommendation systems

Personalised product discovery. Candidate generation + ranking + re-ranking. Lenskart (35% engagement lift), 99Acres (engagement), PropTiger (engagement).

Search

Semantic + lexical search. Vector embeddings, BM25, hybrid retrieval. The foundation of every product discovery surface.

Dynamic pricing

Demand-aware pricing, competitive pricing, margin-aware pricing. Hard to get right, easy to lose money on.

Customer service automation

AI agents that handle routine queries, escalation to humans when needed. Tier-0 or Tier-1.

Data platform

The foundation under every AI system. Event tracking, feature store, model registry. The work that makes everything else possible.

FAQ

What does AI consulting for e-commerce look like?

AI consulting for e-commerce is the practice of building production AI systems for online retailers, marketplaces, and D2C brands. The engagement covers: recommendation systems, search, dynamic pricing, customer service automation, and the data platform underneath. Typical engagements: 4-12 weeks, USD 25K-200K.

How do you build a recommendation system?

Three layers: (1) candidate generation — fast, recall-oriented, typically collaborative filtering or two-tower. (2) ranking — slower, precision-oriented, typically a deep model. (3) re-ranking — business rules, diversity, freshness. The biggest wins are not in the model but in the data: clean event tracking, deduped identities, and a feature store. Dipankar built the recommendation system for Lenskart (35% engagement lift) and 99Acres.

How much does e-commerce AI consulting cost?

Recommendation system audit: USD 10K-25K. Search audit: USD 5K-15K. Full implementation: USD 50K-200K. India-based pricing is 30-50% lower than US/UK rates for equivalent work.

Engage on E-commerce AI

A 30-minute call, free, no obligation. If there's a fit, we scope a 4-week audit.

Book a Call